Quality Policy

It is the stated quality policy of CMS Training Centre to satisfy the requirements of our customers as a minimum, and seek to exceed them in every way that we can. This can only be achieved by operating a comprehensive, co-ordinated quality system, which assures the quality of all services offered by the company.

 

This system is designed to meet the requirements of ISO 9001 and will be implemented across the whole company and embrace all of the activities which impact upon our customers.

The Managing Director and Administration staff of the company is committed to ensuring that the system is effective in achieving quality and satisfying customers both now and in the future. To this end, we will strive to continually improve upon our services, processes and our quality management system. As part of this philosophy we will set quality objectives across the whole organisation, which will be measured against and reported upon.

 

To foster a culture of continual improvement the company will continue to recognise and reward effective team

work and individual achievement and will review its products and processes regularly. All employees and associates will be made aware of the importance of achieving this policy which will itself be reviewed periodically to ensure its continued suitability and applicability. When the policy is changed it will be re-implemented within the organisation and with associates as required.
 

CMS MISSION

is the creation of a culture of excellence within the company through professional and quality oriented services aiming to the total Customer Satisfaction. CMS will continue to adopt at a great extend the demanding Quality Management philosophies and tailor them to suit the customer’s needs.

 

CMS BUILDING FOR THE FUTURE

CMS aims to achieving its mission through a journey of continuous improvement. Thus continuous improvement can only be achieved through the qualified and experienced personnel and associates of CMS. The background of these individuals covers a range of different fields such as Engineering, Business Administration and specialise areas such as Quality Management, Internal and External Auditing. CMS main concern is to become “A Partner in Quality” with their customers and create a long-term relationship through constant liaison and feedback in promoting positive change. Should anyone require a copy of our Policy it is available from our office in Limassol or on our web site www.cmscy.com.cy.